Refunds and Returns Policy

Effective Date: October 25, 2024

At LuxuryLifestyleProductss, we prioritize your satisfaction. If you are not fully satisfied with your purchase, we have a straightforward refund and return policy to ensure a hassle-free process.

  1. Return Eligibility

    • Products must be returned within 30 days of receipt.
    • Items must be unused, in their original condition, and with all tags attached.
    • A valid proof of purchase is required to process any return, refund, or exchange request.

  2. Non-Returnable Items

    • Custom-made or personalized items, gift cards, and final sale products are not eligible for returns or refunds.
    • Any item that has been used, damaged, or altered after purchase will not be accepted for return.

  3. How to Initiate a Return

    • Contact our customer support team at [email protected] or call (337) 461-2956 to request a return authorization.
    • Upon approval, detailed instructions on how to return your product will be provided.

  4. Refund Process

    • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
    • Approved refunds will be issued to the original method of payment within 7-10 business days, excluding any shipping fees.

  5. Exchanges

    • We offer exchanges for defective or damaged items. If you need to exchange a product, contact us to initiate the process.
    • Exchanges are subject to product availability. If the item is out of stock, you may opt for a refund or a substitute item of equal value.

  6. Return Shipping Costs

    • Customers are responsible for paying the return shipping costs, except in cases of defective or incorrect items.
    • We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of items.

  7. Late or Missing Refunds

    • If you haven’t received a refund within 10 business days of approval, check with your bank or credit card provider as it may take time for the refund to be posted.
    • If you still have not received your refund, please contact our customer service team.

  8. Contact Information

    • For further inquiries regarding returns or refunds, please reach out to us at:
      Phone: (337) 461-2956
      Email: [email protected]
      Address: 1036 Saddler Turkey Crk, Turkey Creek, Louisiana (LA)